Upload Images in Emails

Below are the steps to upload images in your email message.

• After logging in you will arrive at the Send Message page. Or from the messages menu in the top navigation bar click Send Message.
• From the Send Message page select the group you want to send a message to from the Select Groups dropdown menu. If you want to send to multiple groups, select them one at a time from the dropdown menu. Each group selected will appear in the yellow detail bar above the Review Recent messages section. To remove any of the groups click on the group's name and press OK to confirm.
• Select the User Types to be notified from the dropdown menu.
• Select Email from the Message Type dropdown menu.
• Select the desired escalation level from the Select Alert Escalation Level dropdown which defines the types of email addresses to be contacted.
• The Non-emergency or Emergency drop down menu is a secondary selection of Cell Phone numbers to include in the message.  Cell Phone numbers marked as Emergency Only on a user’s Dashboard will only be contacted if Emergency is selected. If Non-Emergency is selected, regardless of the escalation level, the Cell Phone number will not be included.
• The yellow message detail bar displays the number of users who will receive the message.
• In the Create New Email Alert section enter a Message Subject in the field provided. Or choose one of your own Email Templates from the dropdown menu and click the Insert Template button. (Learn more from our tutorial on Creating Alert Templates.)
• To personalize your message, select an option for the Insert Name Options dropdown menu. (CAUTION: This option is not recommended for emergency messages as this can slow down the delivery rate of messages.)
• Select the desired Email Format from the dropdown menu. Plain Text will not contain any images, hyperlinks, or special font styles, sizes, or colors. HTML does allow for these kinds of formatting options.
• The Express Toolbar is the default toolbar for the email editor. Press the Full Toolbar button to the far right of the editor for more formatting options, including image controls.
• To place an image in the email message, click inside the body of the email, and click the Image Manager button in the toolbar, which looks like a small photograph. This will open a pop-up window.
• To select an image: (NOTE: Best practice is to use images that are 72dpi resolution and no more than 800 pixels wide and 800 pixels.)
  • To select an image from previous images that have been uploaded choose one from the middle column.
  • To upload an image from your computer by clicking the Upload button with the green plus just above the middle column.
    • Locate and select the image on your computer and click OK.
  • To insert the image into the message, press the Insert button.
• To reposition the image on the page, use the paragraph alignment buttons.
• To hyperlink the image to a URL, highlight the image and click the Insert Link button in the toolbar.
• Type the URL in the URL field.
• Change the Target to New Window and click OK.

Updated June 13, 2025 15:36