Update User Information

You can manually update a user's information without importing a spreadsheet. 

Note: If your user contact information is automatically integrated with our system, some of the manual changes you make will be reverted back when your integration goes through.

Steps to Update a User’s Information

1. In the top navigation bar, click Users.

2. Select View Users.

3. In the Search by Field box, enter search criteria (e.g., Last Name) to locate the user.

4. Once you find the user, click the Dashboard icon (person with blue shirt and green arrow) next to their name.

Remove Contact Information

1. Locate the contact information you want to delete.

2. Click the Delete button to the right of the entry.

Edit Contact Information

1. Locate the contact information you want to change.

2. Click the Edit button to the right of the entry.

3. Make the necessary changes.

4. Click the Save button to save updates.

Edit Contact Information

1. Locate the contact information you want to change.

2. Click the Edit button to the right of the entry.

3. Make the necessary changes.

4. Click the Save button to save updates.

Questions? Contact the High Ground Solutions Customer Support Team, [e-mail].

Updated August 12, 2025 18:05