View User Groups

View all groups in one location, including the number of users in each group and the number of messages sent to each group.

From the Groups menu in the top navigation bar click View Groups.
To view the users inside a group, click the hyperlinked number in parentheses next to the green and blue People icon in the Users column.
To remove a user check the box next to one or more user names, or to remove multiple users from the group at a time click the Select All box at the top or bottom of the checkbox column, then scroll to the bottom of the screen and click select Remove User from Groups from the dropdown menu, and click the Remove button.

View messages, Results, Export User Information, and Create Draft messages

From the Groups menu in the top navigation bar click View Groups.
To view the messages sent to the group, click the hyperlinked number in parentheses next to the Alert button in the messages column.
To edit the message, click the Pencil icon under the Edit column.
To view the results of each message, click the hyperlinked number in parentheses next to the green and blue People icon in the View Results column.
To create a new message using a previous message as a draft click the Pad and Pencil icon under the Use as Draft column.
To export and download a spreadsheet of the users and their information from this group, click the green Excel Export icon under the Export column.
To edit the Group Name, Description, Group ID, Group Type, and toggle opt-in and message settings click the People with Pencil icon to the far right.
To delete the group click the red Delete icon to the far right in the last column, or to remove multiple groups from the system at a time select the Select All box at the top or bottom of the checkbox column, then scroll to the bottom of the screen and click the Remove Groups button.

Questions? Contact the High Ground Solutions Customer Success Team.

Updated June 13, 2025 15:32

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