Training Videos

Below are some videos, allowing you to enjoy a fast and effective virtual training of your product’s main features.

Getting Started Videos: 

View All Users (1:39)

How to Add Users (1:45)

View Groups (1:51)

Create Groups and Add Users (1:07)

Send an SMS Text Message (2:13)

Record & Send a Voice Message (4:17)

Send an Email Message (4:16)


Attach a File to a Text or Email (1:21)


Mobile Command Center App (6:14)

Users

Update User Information (1:37)
Set User Permissions (1:37)
Import User Information (2:12)
Restore Deleted Users (0:57)
Edit User Phone Preferences (1:03)
Edit User Language Preferences (1:34)
Add a User’s Physical Address (0:47)
Enable User Dashboards (0:58)
Generate User Welcome/Login Letters (3:06)

Groups

Edit a User’s Groups (1:02)
Set Group Permission (1:37)
Create a Group ID for the IVR (1:34)
Create a Group from a Past Email Alert (1:19)

Text Messages

Send a Two-Way SMS Text Message (1:51)
Create and Use SMS Text Message Templates
Receive Text Message Response Notifications (0:58)
SMS Keyword and How to Get Them (0:58)
Send a New Text-to-Speech Voice Message (4:19)
Set Up Text-to-Speech Voice Preferences (1:30)

Email Messages

Review Email Analytics (4:00)
Upload Images in Emails (1:25)
Review Opted-Out Users (0:47)
Add/Create a Hyperlink in an Email (1:29)
Create and Use Email Templates (2:27)
Send an Email in a Different Language (0:54)

General

What Types of Messages Can be Sent (2:30)
Using Emergency Quick Launch (1:37)
View Past messages (1:09)
Schedule messages/Messages (1:20)
View Past & Scheduled messages on the Calendar (0:53)

Updated June 17, 2025 18:52