Import, Integration, and Automation Methods

High Ground Solutions (HGS) offers several integration processes for updating your user database:

Manual User Addition:
You can add users one at a time through the Users menu by filling out the User Information form and saving.

Import Users via Spreadsheet:
Admin users can import or add users using a spreadsheet (Excel or CSV). 

The import process allows you to: 

• Add new users or replace existing users.
• Map spreadsheet columns to system fields.
• Choose options to delete users not in the import file or retain existing contacts.
• Import users by user type level (Level 1, 2, or 3).
• Import groups aligned with users if included in the spreadsheet.

Automatic Upload via Secure SFTP:
For large numbers of users or specialty groups, you can upload spreadsheets to a secure SFTP site provided by HGS. 

• The system automatically processes files uploaded to the root directory. 
• You can schedule automatic exports from your HRIS system to this SFTP site for seamless updates. 
• Credentials and connection details are provided by HGS support.

HGS Transfer Windows App:
An alternative method where you drop a data file into a folder on your local machine, and the app uploads it to HGS servers automatically.

If you need assistance setting up any of these processes or require the SFTP connection details, you can contact the Customer Support Team at [e-mail].

Updated February 13, 2026 17:43